NCTA — The Internet & Television Association

Americans Highly Satisfied With Broadband Service

Americans Highly Satisfied With Broadband Service

Recent polling by Morning Consult shows that Americans are overwhelmingly satisfied with their home internet service and are confident that broadband providers will continue to improve their networks to meet future needs. Consumers also favor targeted solutions to closing the remaining broadband gaps including dedicating government funding first to areas without any broadband service and permanently funding a subsidy to help low-income Americans purchase broadband service.

broadband services statistics graphic