NCTA — The Internet & Television Association


Open Positions


Primary Job Duties/Essential Functions and Responsibilities:

• Performs a wide variety of cleaning such as cleaning stairwell, dusting, sweeping, vacuuming, and removing trash. Pays special attention to carpet, tile and upholstery stains and notifies Administrative Services immediately if stains are present
• Responsible for all meeting room set-ups - as defined by each event worksheet form including move, set- up and breakdown of furniture
• Responds to employees’ requests for facility related services
• Delivers packages from UPS, Fed-Ex, USPS, mail courier, etc.
• Prepares weekly supply orders Replaces light bulbs
• Understands healthy food handling and proper set-up and removal of food for meetings/events
• Supports Hospitality Services Specialist as needed -
• Provides room set-up assistance as necessary for conference center events Same as 2nd bullet?
• Other daily projects as assigned

Staff Reception Desk from 7:30 a.m. to 9:30 a.m., daily lunch, afternoon breaks, and when receptionist is out of the office.

Receptionist duties include:

• Opens building – sorts newspapers, checks and distributes messages in NCTA’s general voice mailbox
• Greets all visitors, couriers and vendors
• Answers and directs internal and external telephone calls
• Receives materials from messengers and delivery services and routes materials to the addressees
• Logs-in deliveries

Production backup duties include:

• Completes copy production assignments -
• Operates specialized equipment including digital copiers, collators, folders, stitchers, paper cutters, drill presses, punch/binders, auto signature machines, etc.
• Keeps equipment filled with supplies
• Clears routine paper jams and repairs or reports other component failures
• Sorts and delivers incoming mail
• Collects, processes and posts outgoing domestic and international mail using computerized mailing system 
• Processes outgoing USPS shipments including pricing, logging tracking information, billing, and coordination or daily pick-up
• Assists staff with projects
• Assists manager with maintenance and repair of all copy/production equipment
• Oversees all aspects of the department when manager is out
• Keeps copy rooms stocked with paper

Qualifications & Experience:

• Minimum 6 months customer service, hospitality, or housekeeping experience
• Computer experience preferred
• High School Diploma or equivalent 
• Walking, bending, reading, kneeling, standing, sitting
• Speaking and listening skills
• Visual acuity
• Fine and/or gross motor skills
• Ability to stand for long periods of time
• Ability to lift or move up to 50 lbs.
• Pleasant and accommodating manner with willingness to provide excellent customer service at the first point of entry into NCTA
• Strong telephone skills
• Comprehensive knowledge of the English language in order to communicate with guests and employees verbally and in written form
• Effective organizational, communication and interpersonal skills
• Effective analytical and problem solving skills
• Detail oriented and exceptionally attentive to accuracy
• Ability to manage multiple tasks
• Ability to work from 7:30 a.m. to 4:00 p.m., with occasional overtime if needed and approved by Administrative Services Director
• Must be dependable and be available throughout the day for a variety of different tasks
• Must have ability to work in the general public and communicate with co-workers
• Strong time management skills
• Must be punctual

Director, Digital Strategy

NCTA seeks a creative leader who can develop and implement a comprehensive strategy to create and promote a variety of content across NCTA’s digital and social media platforms in support of NCTA’s advocacy mission. This individual should be able to strategically assess and understand social media activity and trends, including gauging opportunities and risks for engagement. The Director of Digital Strategy will work closely with NCTA senior leadership to maintain a proactive, consistent and credible online presence.

Primary Job Duties/Essential Functions and Responsibilities
  • Develop and implement a digital/social/content strategy that support’s NCTA’s mission and is innovative, engaging and effective at reaching NCTAʼs target audiences.
  • Oversee and contribute to the management and production of a variety of content for NCTAʼs digital and social media platforms. Be both a team leader and team contributor.
  • Develop ideas for creative content (articles, infographics, videos, etc.) that can communicate complicated policy issues to a general audience.
  • Research and write articles for NCTA’s website.
  • Regularly evaluate NCTAʼs digital media strategy and tactics to ensure they align with the organization’s strategy and policy objectives.
  • Build digital advertising plans to promote NCTA content via search, social media and other media.
  • Create and maintain an editorial calendar.
  • Manage timelines, budgets and resources in a timely and efficient manner.
  • Utilize social listening and analytics tools to generate insights.
  • Help create and oversee social media guidelines for the association to encourage responsible employee engagement where it makes sense.
  • At least 5 - 7 years of experience managing digital content and social media platforms for campaigns, brands or businesses.
  • Proven success developing and implementing tactical plans that build and nurture online stakeholders.
  • Experience establishing metrics, developing insights and recommending strategies that achieve specific goals.
  • Strong verbal, written, and presentation skills, as well as project management and organizational skills.
  • Passion for and experience with managing social media presences and an interest in the latest trends.
  • Creative thinker with ability to translate ideas into written and visual storytelling.
  • Demonstrated ability to develop messaging that best represents the organization’s voice and tone online.  
  • Very high attention to detail and strong interpersonal skills.
  • Analytical skills, comfortable working with, interpreting and presenting data, as well as the ability to effectively communicate information and ideas in written and verbal format.
Basic Qualifications
  • Bachelor’s degree in liberal arts or communications, marketing, advertising, public relations and/or related fields.
  • Experience using Word Press, Drupal, HTML and other basic content management systems.
  • Proficiency in Microsoft Office Suite.
  • Proficiency in Google Analytics and other social media insights and analytic tools.
  • Basic video and photo editing skills, including Final Cut, Adobe Premiere Pro and Photoshop.
  • Ability to manage multiple projects under tight deadlines.

Only applicants who submit a cover letter and resume will be considered.

Internship Program

NCTA’s Internship Program is designed to offer awareness and exposure to the internet and television industry. We provide both paid part-time and full-time internships during the school year and the summer months to qualified applicants in our Washington, D.C. office.

About NCTA's Internship Program

NCTA’s Internship Program provides a quality experience.

  • Meaningful work opportunities
  • Mentors who share their knowledge and expertise, and provide guidance and feedback
  • Team building activities, facility tours, career development workshops, and participation in Association social events
  • Department meetings
  • Exposure to top executives
  • A formal evaluation process
Candidates must
  • Be full-time secondary or post-secondary students
  • Be in good academic standing
  • Be enrolled at an accredited institution
  • Demonstrate excellent written and oral communication skills
Internship Application Deadlines
  • Fall Internships: September 15th
  • Spring internships: December 31st
  • Summer Internships: April 28th