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Open Positions

Web Producer

NCTA seeks a collaborative, energetic and creative web producer to join a productive communications team that manages the association’s digital presence, including several web properties. This individual will contribute to the design and development of misc. creative projects plus help ensure that all of NCTA’s online platforms are contemporary, vibrant and effective.


  • Monitor and ensure that web platforms are consistently refreshed, current and utilize best practices for UX/UI.
  • Propose creative solutions (including multimedia) and ideas for display of website content and other digital projects.
  • Develop and design HTML emails and email templates.
  • Create new pages and layouts on the organization’s existing websites.
  • Implement web traffic tools and SEO tactics on all the organization’s sites.
  • Monitor overall web site performance and provide traffic statistic reports.
  • Work with external vendors to help set project requirements and monitor development processes.
  • Manage web content files, licenses and other digital assets.
  • Assist in troubleshooting web issues and providing help to other team members on content production and creation.


  • A bachelor’s or relevant associates degree and three to five years of professional experience in web content production, online publishing or a related field.
  • Significant experience working with Drupal 8 and Wordpress.
  • Knowledge of HTML, CSS, responsive design and other web coding technology.
  • Understanding of Google Analytics.
  • Ability to design custom emails and manage email marketing platforms such as Mailchimp.
  • Experience and comfort working in Adobe Create Suite.
  • An energetic self-starter with collaborative skills and the ability to perform well under pressure, meet tight deadlines, be detail oriented and manage multiple projects.
  • Willingness for continuous learning and participation in educational/training opportunities that expand the personal skill set and expertise.
  • Stay abreast of current web trends and research to ensure NCTA properties are up-to-date.

To apply 

Please send a cover letter and your resume to:
[email protected], Attn: Human Resources Department



Associate Vice President, Digital Advocacy

Lead NCTA’s digital grassroots and advocacy efforts.

Primary Job Duties/Essential Functions and Responsibilities:

  • Build, implement and maintain a digital grassroots strategy and operation that will contribute to NCTA’s public policy advocacy on a variety of industry issues. 
  • Manage a small team the will grow the association’s grassroots network and direct its mobilization in support of NCTA’s objectives.
  • Manage NCTA relationships with key constituencies.
  • Work with NCTA leadership, member companies and industry advocates to promote industry message to Members of Congress, other federal agencies and state legislatures where pertinent;
  • Develop comprehensive long and short-term digital grassroots strategies;
  • Develop programs, materials and marketing strategies to expand NCTA’s grassroots network;
  • Provide expert guidance to NCTA’s members developing their own grassroots brand;
  • Serve as NCTA’s grassroots spokesperson/resource;
  • Establish tools and metrics to measure and evaluate the impact and effectiveness of NCTA’s grassroots operation;
  • Explore strategies that can better leverage existing resources;
  • Manage other grassroots-related projects, programs and services in response to the needs of the association

Qualifications & Experience:

  • 5 – 10 years of relevant experience including managing digital campaigns (public policy or political) at the federal and/or state level with positive results;
  • Must be detail-oriented and have the ability to manage multiple projects at once, often under tight deadlines;
  • Good organizational, verbal and written communication skills to develop relationships with industry representatives and ongoing communication with industry and political stakeholders;
  • Database management, including experience with Salesforce preferred;
  • Bachelor’s degree in communications, political science or related field

Only applicants who submit a cover letter and resume will be considered.

To apply, please visit this link:

OR send a cover letter and resume to:
[email protected] -- Attn: Human Resources Department



VP, Research and Economic Analysis

Overall responsibility for providing research and economic analysis support regarding legislative and regulatory issues; managing a small team responsible for research and analysis; analyzing and conducting primary research on areas of importance for the Association and the industry; and works with senior staff members to ensure that their department’s research requirements are met. This position requires public speaking on panels and he/she is the primary presenter of research and economic analysis for NCTA.

Primary Job Duties/Essential Functions and Responsibilities:

  • Supports association advocacy activity, both directly and in a supervisory research capacity.
  • Prepares analyses and talking papers for lobbying the Federal Communications Commission, Congress, and the Administration on telecommunication issues.
  • Tracks changes in the competitive landscape.
  • Drafts policy papers and provides project support for presentations to the FCC, members of Congress, the executive committee, and the Board of Directors as required.
  • Reviews and interprets the economic impact of proposed and enacted legislation and regulations relating to industry issues.
  • Assists in the preparation of written comments to legislative committees and federal agencies concerning the industry’s positions.
  • Collects and maintains most recent statistics on the internet and television industry. 
  • Compiles statistics for NCTA’s web site.
  • Presents statistical information at NCTA’s Board meetings.
  • Assesses NCTA’s staff and member needs for information and implements programs and strategies to meet those needs.
  • Analyzes market demand for service.
  • Helps to manage outside economic consultants.
  • Briefs member companies on legislative and regulatory matters. 
  • Assists other departments with data requests.
  • Responds to information and data request of member companies.
  • Surveys member companies and analyzes results.

Qualifications & Background Experience:

Education: Master’s Degree or Ph.D. in Economics or a related discipline. Undergraduate degree in Political Science or Economics preferred.

Technical Skills: Demonstrated knowledge of cable, federal regulatory issues, and programs; organizational skills; excellent verbal and writing skills; quantitative and analytical skills, effective interpersonal skills; working knowledge of computer technology, with emphasis on online information systems, word processing, and database searching; and internet experience.

Experience: At least 10 years of studying and analyzing industry marketplaces and related programs. Experience with regulatory agencies and their functions; supervisory experience.

Key Attributes:

  • Public speaking
  • Excellent communication skills
  • Outgoing, energetic
  • Enthusiastic and positive attitude
  • Flexibility and ability to change directions easily
  • Ability to handle stress
  • Honest and trustworthy
  • Ability to handle confidential information
  • Excellent work ethic and high professional standards
  • Outstanding organizational and interpersonal skills
  • Attention to detail
  • Ability to multi-task and set priorities
  • Ability to manage and meet strict deadlines
  • Willingness to take initiative and be creative
  • Ability to work as a productive member of a team
  • Ability to travel and work flexible/changing schedule
  • Ability to speak and write clearly and effectively
  • Excellent interpersonal skills and ability to deal with members and other stakeholders effectively
  • Sense of humor

Only applicants who submit a cover letter and resume will be considered.

To apply, please visit this link:

OR send a cover letter and resume to:
[email protected] -- Attn: Human Resources Department



Executive Assistant to the Chief Operating Officer

Executive Assistant to the Chief Operating Officer responsible for performing tasks and projects delegated that he would otherwise perform.  Manages Board and Membership services area and contact information.

Primary Job Duties/Essential Functions and Responsibilities:

  • Relieves the COO of administrative functions to increase the time he has available for executive level responsibilities.
  • Responsible for confidential and time sensitive material.
  • Relies on experience and judgment to plan and accomplish goals related to the successful execution of Executive Office initiatives.
  • Interprets requests and assists with implementing action plans as needed.
  • Decides what’s important or an emergency when determining whether the COO should be alerted or not.
  • Prepares reports including conclusions and recommendations for solution of operational and administrative problems.
  • Drafts and edits correspondence for the COO.
  • Manages internal and external time schedule of the COO including electronic and written files, correspondence, reports and calendar.
  • Prioritizes the COO’s calendar and acts as gatekeeper for the COO, including determining who will meet with him and when.
  • Prepares the COO for meetings and events.
  • Assigned special projects by the COO
  • Maintains relationships with members on behalf of the Executive Office.
  • Manages a wide variety of situations and conflicts involving the clerical and administrative function of the office.
  • Completes expense reports for the COO.
  • Assists in the budget process.
  • Keynote and PowerPoint a plus

Qualifications & Experience:

  • 10-15 years related experience.
  • Excellent organizational skills as well as the ability to work independently. 
  • Excellent computer skills.
  • Good writing skills.

Only applicants who submit a cover letter and resume will be considered.

To apply, please visit this link:

OR send a cover letter and resume to:
[email protected] -- Attn: Human Resources Department

Facilities Technician

The Facilities Technician provides on-site meeting, kitchen maintenance and general maintenance support to NCTA. Also provides significant backup for the receptionist and production services.

Primary Job Duties/Essential Functions and Responsibilities:

  • Performs a wide variety of cleaning such as cleaning stairwell, dusting, sweeping, vacuuming, and removing trash. Pays special attention to carpet, tile and upholstery stains and notifies Administrative Services immediately if stains are present
  • Responsible for all meeting room set-ups - as defined by each event worksheet form including move, set- up and breakdown of furniture
  • Responds to employees’ requests for facility related services
  • Delivers packages from UPS, Fed-Ex, USPS, mail courier, etc.
  • Prepares weekly supply orders Replaces light bulbs
  • Understands healthy food handling and proper set-up and removal of food for meetings/events
  • Supports Hospitality Services Specialist as needed -
  • Provides room set-up assistance as necessary for conference center events Same as 2nd bullet?
  • Other daily projects as assigned

Staff Reception Desk from 7:30 a.m. to 9:30 a.m., daily lunch, afternoon breaks, and when receptionist is out of the office.

Receptionist duties include:

  • Opens building – sorts newspapers, checks and distributes messages in NCTA’s general voice mailbox
  • Greets all visitors, couriers and vendors
  • Answers and directs internal and external telephone calls
  • Receives materials from messengers and delivery services and routes materials to the addressees
  • Logs-in deliveries

Production backup duties include:

  • Completes copy production assignments -
  • Operates specialized equipment including digital copiers, collators, folders, stitchers, paper cutters, drill presses, punch/binders, auto signature machines, etc.
  • Keeps equipment filled with supplies
  • Clears routine paper jams and repairs or reports other component failures
  • Sorts and delivers incoming mail
  • Collects, processes and posts outgoing domestic and international mail using computerized mailing system
  • Processes outgoing USPS shipments including pricing, logging tracking information, billing, and coordination or daily pick-up
  • Assists staff with projects
  • Assists manager with maintenance and repair of all copy/production equipment
  • Oversees all aspects of the department when manager is out
  • Keeps copy rooms stocked with paper

Qualifications & Experience:

  • Minimum 6 months customer service, hospitality, or housekeeping experience
  • Computer experience preferred
  • High School Diploma or equivalent
  • Walking, bending, reading, kneeling, standing, sitting
  • Speaking and listening skills
  • Visual acuity
  • Fine and/or gross motor skills
  • Ability to stand for long periods of time
  • Ability to lift or move up to 50 lbs.
  • Pleasant and accommodating manner with willingness to provide excellent customer service at the first point of entry into NCTA
  • Strong telephone skills
  • Comprehensive knowledge of the English language in order to communicate with guests and employees verbally and in written form
  • Effective organizational, communication and interpersonal skills
  • Effective analytical and problem solving skills
  • Detail oriented and exceptionally attentive to accuracy
  • Ability to manage multiple tasks
  • Ability to work from 7:30 a.m. to 4:00 p.m., with occasional overtime if needed and approved by Administrative Services Director
  • Must be dependable and be available throughout the day for a variety of different tasks
  • Must have ability to work in the general public and communicate with co-workers
  • Strong time management skills
  • Must be punctual

Only applicants who submit a cover letter and resume will be considered.

To apply, please visit this link:

Internship Program

NCTA’s Internship Program is designed to offer awareness and exposure to the internet and television industry. We provide both paid part-time and full-time internships during the school year and the summer months to qualified applicants in our Washington, D.C. office.


About NCTA's Internship Program

NCTA’s Internship Program provides a quality experience.

  • Meaningful work opportunities

  • Mentors who share their knowledge and expertise, and provide guidance and feedback

  • Team building activities, facility tours, career development workshops, and participation in Association social events 

  • Department meetings

  • Exposure to top executives

  • A formal evaluation process

Candidates must:

  • Be full-time secondary or post-secondary students

  • Be in good academic standing

  • Be enrolled at an accredited institution

  • Demonstrate excellent written and oral communication skills

Internship Application Deadlines

Fall internships:
August 1st
Spring internships:
December 31st
Summer internships:
April 21st

To begin the application process, please contact NCTA Human Resources at [email protected]. NCTA will contact candidates whose qualifications match our requirements.

Technology Intern

The NCTA’s Technology department provides technical subject matter expertise in the development of techno-policy that impacts the cable broadband industry.  In executing its responsibilities, the Technology department translates the impact of potential governmental regulatory and legislative initiatives to cable industry technical infrastructure and technology implementation.

The Intern will be responsible for the following:

  • Investigating and understanding global Internet measurements
  • Identifying, designing and developing a set of network measurement tests for measuring pirated video 

We are seeking a candidate currently working towards a BS in Computer Science, engineering, IT, or a related technical field. The candidate must be able to apply software programming skills to capture and analyze data,  and extract meaningful metrics.

The Technology Intern should have:

  • Intern starting their Junior or Senior year at college next fall
  • Experienced programming with Python
  • You will be working in the telecommunications industry on the leading edge of technology
  • Creating systems with programming in python to assess Internet metrics
  • Working with multiple companies in the cable telecommunications industry
  • Looking for an enthusiastic individual who want to make a contribution 

To learn more about employment and/or internship opportunities, please contact NCTA Human Resources at [email protected].