Topic: Digital Divide

Broadband Not Contributing to Inflation

The Bureau of Labor Statistics (BLS) announced last month’s inflation numbers, revealing that consumer prices rose 2.6% in October compared to the previous year. While overall inflation has significantly decreased in the last two years, consumers are still weary of any uptick. One area they can take solace in, however, continues to be broadband prices. Broadband prices are on consumers’ side New Consumer Price Index (CPI) data shows: Internet prices fell 1.0% in October compared to September. That’s the third month in a row and the fourth out of the last five, that internet prices have fallen

Broadband Affordability: A Look at the Data

The question of broadband affordability is often clouded by misconceptions, with many discussions overlooking key data points regarding internet pricing and household spending. Here's what the data actually reveals: Slower Price Increases Compared to Inflation Internet service prices, as tracked by the Bureau of Labor Statistics (BLS) Consumer Price Index, have increased at a slower pace than overall prices. Since January 2010, internet service prices have increased 13%, while overall prices have increased 46%. This indicates that, when adjusted for inflation, internet service costs have

New NTIA Data Shows More Internet Users Than Ever Before

As America continues to tackle the ambitious task to connect every corner of the country to the internet, the nation’s broadband leaders continue to be hard at work, extending their networks and upgrading speeds in communities of all sizes across the country. While the first few states have had their BEAD plans approved by NTIA, those projects are still a year or so away, as federal funds aren’t expected to be sent to projects until 2025. However, the ongoing hard work to bring next-generation networks to far-out communities moves forward, with new data from NTIA showing positive results for

Comcast Launches ASL Interpreting Services at Xfinity Stores

Last week, Comcast announced the launch of American Sign Language (ASL) interpreting services at eight Xfinity store locations in the National Capital Region, with plans to expand the offering nationwide over the course of this year. Accessible tech The service, which uses video conference technology to connect customers requiring ASL support to an interpreter, was piloted last year at select stores. The service will allow the Deaf and Hard-of-Hearing to interact with any Xfinity associate, greatly expanding the customer service opportunities to the community. “We’re thrilled to be able to

Broadband Stats: Cable Helps Close the Digital Divide

With the future of the Affordable Connectivity Program (ACP) up in the air, America’s cable broadband providers remain committed to doing their part to close the digital divide, working to connect low-income households just as they have for over a decade.

With ACP Winding Down, Cable Providers Are Committed to Keeping Customers Connected

Unless Congress acts, the Affordable Connectivity Program (ACP) is set to run out of funds this month. When that happens, millions of Americans will lose a significant benefit that helps them access critical online services like healthcare, education, and job opportunities. With the program's future up in the air, America’s cable broadband providers are reenergizing their longstanding efforts to close the digital divide. Why it matters: To date, ACP has helped connect over 23 million Americans across rural and urban areas, a significant step forward in the nation’s mission to connect everyone