Home / Newsroom

Newsroom

As Technology Evolves, So Does Comcast’s Customer Service Experience

As we press further into the 21st century and as technology evolves, so do businesses and the way they approach customer service. New technology as well as the changing demands of consumers in the digital era has prompted retail businesses to re-think their in-person experience and to redesign their brick-and-mortar stores in order to offer a deeply personalized and individualized
  • Articles

How Many Connected Devices Does Your Home Have?

Looking around the house, have you ever noticed how many things are actually connected to the internet? The smart TV, phone, thermostat, laptop, refrigerator or maybe even your vacuum cleaner are all connected. The internet of things is here. So it’s no surprise that in a recent survey conducted by Morning Consult, 24 percent of respondents say they have between
  • Articles

Making Transgender and LGBTQ Storytelling on Television a Priority

Transgender awareness week kicked off earlier this week, with organizations and communities in the internet and television industry paying tribute to transgender people across the country. Diversity is an important component of who we are as an industry and we take pride in reflecting the diverse faces and voices in the programming that we air. This week we celebrate transgender
  • Articles

Ensuring a Place for Military Veterans in the Internet and Television Community

On Veterans Day, we, along with the entire internet and television industry, join together to recognize this special day and honor our country’s military veterans. But Veterans Day is just one of many days throughout the year in which our industry rallies and encourages recognition and support of individuals who have selflessly served our country. Here are just a few
  • Articles

Statement of NCTA – The Internet & Television Association Regarding The 2016 Election Results

“We congratulate President-elect Trump, as well as all the returning and newly elected Members of Congress. As the transition to a new Administration gets underway, we look forward to participating in a constructive and robust discussion about policies that will continue to make America a global technology and entertainment leader. The internet and television industry is a critical sector of
  • Press Releases

Good Wi-Fi Makes Happy Internet Users

The latest Morning Consult survey shows that 84 percent of respondents use Wi-Fi when connecting to the internet at home. It seems sort of obvious. How else would the dozens of web devices we’ve all come to rely on connect to the internet? Everything from tablets to smart dog dishes rely on Wi-Fi to stay online. But what’s remarkable isn’t
  • Articles

How On-Demand Content Has Changed the Way We Watch Television

Cable operators still dominate when it comes to video-on-demand viewing, according to a new report from the Video Advertising Bureau. In a time when more alternative viewing platforms are available to us than ever before, The State of MVPD’s Video-on-Demand 2016 Report, which uses stats reported by Nielsen, found that 54 percent of VOD viewership came from cable service providers.
  • Articles

How GCI is Connecting Arctic Alaska to the Rest of the World

Imagine walking outside of your home knowing that you can’t get to your neighboring town, or even the nearest hospital, without hopping on a plane. That scenario is a reality for a great number of native Alaskans, especially those living in the remote regions of the state. But for many, high speed internet is about to make their lives much
  • Articles

Statement of NCTA – The Internet & Television Association Regarding Today’s FCC Action on ISP Privacy Rules

“The Commission’s decision to break with the FTC’s proven privacy framework in favor of a cobbled-together approach that abandons principles of fair competition is profoundly disappointing. Instead of creating a consistent and uniform approach to privacy that consumers can easily understand, today’s result speaks more to regulatory opportunism than reasoned policy. We strongly agree with the bipartisan Commissioners’ comments that
  • Press Releases

New Steps Unveiled for Preventing Unwanted Robocalls

Earlier today, the FCC’s Robocall Strike Force unveiled some new steps that phone providers are taking to help prevent unwanted robocalls. A robocall is defined as a call with an automatic dialing system or with a prerecorded or artificial voice. The strike force, established earlier this year, includes among others Charter, Comcast, and Cox, all of whom are providing their
  • Articles