Closing the digital divide is a complex task that goes far beyond extending broadband service. Cost and digital literacy are key to successful adoption and to making the most of a connection. For years, cable ISPs have offered low-cost broadband adoption programs available to families who qualify for free or reduced school lunches, as well as veterans, individuals with disabilities, and the elderly. In addition to these programs, cable ISPs also often donate devices and offer digital literacy programs to help the previously unconnected take full advantage of their new connection.
