Publication Type: Statement
Date: 9/16/2009CONTACT: Rob Stoddard/Brian Dietz, 202-222-2350
“The J.D. Power survey again demonstrates how cable’s broadband build-out and entry into the telephone business is benefitting consumers across America. In addition to dominating the customer satisfaction ratings for a third straight year, cable operators continue to bring real value to consumers by providing a competitive phone service that has already yielded a savings of $40 billion to more than 21 million customers.”
NCTA is the principal trade association for the U.S. cable industry, representing cable operators serving more than 90 percent of the nation's cable television households and more than 200 cable program networks. The cable industry is the nation’s largest broadband provider of high-speed Internet access, serving more than 40 million customers, after investing more than $145 billion to build two-way digital networks with fiber optic technology. Cable companies also provide state-of-the-art digital telephone service to more than 20 million American consumers.